Privacy Policy

Effective date: 25 March 2026
Company: Avial d.o.o.

Avial d.o.o. (“Avial”, “we”, “us”, or “our”) is committed to handling personal data responsibly and transparently. This Privacy Policy explains what information we may collect through our website and business communications, why we process it, and the measures we take to protect it.

1. Information we may collect

Depending on how you interact with us, we may collect:

• contact details, such as your name, company name, email address, and phone number;
• business communication data, including messages, enquiries, and attachments you send to us;
• technical data, such as IP address, browser type, device type, and general access information;
• website usage data, including page visits and interaction patterns used to improve website performance and security.

2. Why we process personal data

We may process personal data to:

• respond to enquiries and business communications;
• provide, manage, and improve our technical services;
• maintain client, supplier, and professional relationships;
• operate, secure, and improve our website and related systems;
• meet legal, regulatory, accounting, and record-keeping obligations.

3. Legal bases for processing

Where applicable, we rely on one or more of the following legal bases:

• legitimate interests in conducting and developing our business;
• performance of a contract or steps taken before entering into a contract;
• compliance with legal or regulatory obligations;
• consent, where this is specifically required, including for certain cookies.

4. Data sharing

We do not sell personal data. Personal data may be shared only where reasonably necessary, including with IT and hosting providers, professional advisers, and competent authorities where disclosure is required by law or regulation.

5. Data retention

We retain personal data only for as long as necessary for the relevant business, legal, contractual, or operational purpose, and for any additional period required under applicable law.

6. Data security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, or misuse.

7. Your rights

Subject to applicable law, including GDPR where relevant, you may have the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of data in certain circumstances;
• restrict or object to certain processing activities;
• request portability of data where applicable;
• withdraw consent where processing is based on consent.

8. International transfers

If personal data is transferred outside the EEA, we will use appropriate safeguards where required, such as contractual protections or other recognised legal mechanisms.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The current version will always be published on this website.

Please also review our Terms of Use and Cookie Policy.